Tuesday, April 19, 2011

Mcdonalds and Diversity

Again this search resulted from me just exploring different company websites and reading about their diversity policies....

"Embracing and empowering a diverse workforce has been a part of the McDonald’s culture for decades."-McDonald's. McDonald's has invested in something they call Talent Management and this is a way for the company to create accelerated development programs to ensure they have high-performing, committed leaders, and  diverse pool of candidates for their companies. McDonald knows the importance of having a diverse team. McDonald's believe that the values they believe in affect the decisions they make each day. McDonald's has an annual Employee Commitment Survey that they asks their employees to partake in and in this survey they ask questions regarding the company's values. McDonald's says these surveys(as a part of the new programs they are implementing) are developing high potential directors. I think it is very important for companies to take part in getting feedback from not just customers but their employees too! We discussed in class the importance of communication and feedback and in my opinion 360 degree feedback is the best way. When companies take part in hearing from the employees they can begin to access whether companies goals are being met according to the mission/vision of the company and it looks like this is what McDonald's is doing.  In relation to diversity this talent program is allowing the company to choose from high performing candidates. These candidates are not limited to a set of criteria. As long as the people are able to generate great ideas and lead the company to success they qualify. In order to have diverse ideas and creativity in a company, firms shouldn't limit they hiring process to a specific age, gender, or race.
The questions I pose to you is if McDonald's make a public statement stating they didn't support diversity would this affect whether or not you would eat there? and have you experienced any training on diversity formally or informally? If so how do you think it has affected your work ethics?
Quasheena Ellis
Team 2

3 comments:

  1. I agree that a diverse workforce is important for an organization to be successful just to come up with new ideas. And I like the fact that McDonald's has the employee commitment survey which enables employees to express their ideas, and these individuals I'm sure are very different from one another. If McDonald's didn't support diversity, I probably wouldn't eat there considering there are many other fast food restaurants to eat at. I personally have had training in diversity from a couple jobs in the past to how to deal with different types of customers and it has made my work ethic better because I feel that I can relate better to individuals not like me in order for me to help them with whatever they need. Overall, I feel that diverse companies are great and I agree with this article.

    -David Harbeck - Team 7

    ReplyDelete
  2. McDonald's giving their employees surveys is a great idea. Employees hold the key to a company's success and have many insights that customers and management don't have. It also shows them they are valued and their commitment is valued to the organization which is very important for them to know.

    -Team 4
    Kelsey Van Gieson

    ReplyDelete
  3. MQM I couldn't agree more. This is such a low cost management tool that I'm shocked all companies don't use.

    ReplyDelete